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Keep a List of Unethical Things You’ll Never Do

Management is about commitment, execution, and follow-through. Did you act? Good. Did it work? Do it again. It didn’t? Do something else. Above all, keep doing things; keep taking action. I teach a...

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Teach Your Team to Expect Success

Accomplished leaders anticipate success, and that helps them obtain it. Research shows that high expectations lead them to work harder and commit to conquering the challenges ahead. As HP’s chief...

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Avoid Burnout by Asking This Question

In the late 1990s I began an undergrad business degree program at Queen’s University in Kingston, Ontario. After nearly flunking Economics 101 and striking out with a majority of sports and teams, I...

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5 Ways to Boost Your Resilience at Work

Currently, a quarter of all employees view their jobs as the number one stressor in their lives, according to the Centers for Disease Control and Prevention. The World Health Organization describes...

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The Knowledge Jobs Most Likely to Be Automated

Which kinds of knowledge workers are at high risk of job loss thanks to smart machines? Usually we don’t love getting that question, because the answer isn’t the simple one interviewers are seeking....

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Don’t Get Surprised by Burnout

Coming back to the UK after an intensive, three-day consulting trip, I was on the edge of a panic attack. For a few seconds, I had a vivid “day-mare” of myself in the hospital, surrounded by doctors,...

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The Right Way to Check Someone’s References

You think you’ve found the right candidate to fill your open position and now it’s time to check references. What’s the best way to get the information you need? Should you ask each person the same...

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If You’re Not Outside Your Comfort Zone, You Won’t Learn Anything

You need to speak in public, but your knees buckle even before you reach the podium. You want to expand your network, but you’d rather swallow nails than make small talk with strangers. Speaking up in...

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The Forecasting Sweet Spot Between Micro and Macro

Forecasting is the third rail of business. Few companies are really good at it, and there can be big penalties for being wrong. In fact, a survey of more than 500 senior executives showed that only 1%...

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A Dedicated Team of Problem Solvers Can Help Big Companies Act Like Lean...

Most companies try to avoid problems. Experian actually goes looking for them. In fact, it has set up a specific unit – Experian DataLabs — to actively seek out unresolved problems its customers are...

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